6 months warranty, in plain words
Every part we fit and all our workmanship carries six months of warranty. Warranty only means something if you know in advance where it starts and where it stops, so here it is without the fine print.
What we fix free of charge
- A replaced screen that develops lines, dead spots or unresponsive touch
- A new battery that loses capacity abnormally fast
- A charging port that comes loose again
- A connector or cable we handled that stops making contact
- Anything we reassembled that does not sit right
What falls outside it
- New drop damage after the repair — a fresh crack is a fresh crack
- New liquid damage after the repair
- Faults in parts we did not touch, unless they follow from our work
- Damage from someone else opening the device afterwards
- Software problems caused by an update or an app
How to claim
Come in with the device and mention that it is a warranty case. We look at it the same way we would any repair: first diagnose, then explain. If the fault falls under our work, we resolve it at no cost and you keep the remainder of the original warranty period.
If it turns out to be new damage, we will say so and show you what we see, rather than quietly charging you for a second repair. And if we are wrong, we would rather hear it than not.
Bring it in today and take it home working.
Albert Cuypstraat 274H, Amsterdam. Walk in during opening hours, or book a slot so the part is ready when you arrive.