What we learn on the bench

Articles written by the people doing the repairs, not by a copywriter. No sales talk — just what we would tell you across the counter.

• 2026-08-12 · 4 min read

  Rice will not save your wet phone. This will.

  The internet's most persistent advice is also its worst. What actually happens inside a device after contact with water, and what to do in the first ten minutes.

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• 2026-07-28 · 5 min read

  How to make your phone battery last longer

  Charge cycles, heat and the habit of always charging to a hundred percent. What genuinely matters for the life of a lithium-ion battery.

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• 2026-07-09 · 5 min read

  Repair it, or buy a new phone?

  An honest framework from someone who would benefit from always saying "repair". Four questions that settle it.

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• 2026-06-18 · 6 min read

  Which screen ends up in your phone?

  Original, service pack, refurbished or aftermarket: what the terms mean, what you notice in use, and which questions to ask any repairer.

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• 2026-05-30 · 3 min read

  Getting your phone ready for a repair

  Five minutes of preparation saves hassle later. A short checklist before you come in or post your device.

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